Contact us
The fastest way to reach us is via WhatsApp.
Message us at +27 60 000 0000.
Whether you need help purchasing an eSIM, troubleshooting a connection issue, or have a question about your plan, we’re available to help.
What to include in your message
Section titled “What to include in your message”To help us assist you faster, please include:
- Your phone model (e.g., iPhone 15 Pro, Samsung Galaxy S24)
- The country you’re in (or travelling to)
- A description of the issue (e.g., “I can’t connect to data” or “My QR code isn’t scanning”)
- Your payment reference (if it’s about a billing or refund question)
Response times
Section titled “Response times”We aim to respond within a few minutes during business hours. For urgent connection issues while travelling, mention “urgent” in your message and we’ll prioritise your request.